VISTA OPS

Chaos → Clarity in 90 Days (Without Hiring a Full-Time COO)

Fractional Operations for Business Owners Ready to Run a Smoother, More Scalable Company

A practical partner who helps you tighten operations, clean up the chaos, and build a business that runs smoothly without depending on you for every decision.

💡 Who We Help

Vista Ops works with owners and founders of growing service businesses who want stronger systems and a business that runs cleanly at scale.

Many of the people I work with are building something meaningful, but the operations behind the scenes haven’t kept up. The team is busy, but execution isn’t consistent. Things move slower than they should unless you step in. Most weeks still come with a handful of preventable fires.

You’ll get the most value from Vista Ops if:

• You’ve outgrown “winging it” and need more structure
• You’re still the one holding everything together
• Tools, workflows, and responsibilities feel scattered or unclear
• Deliverables slip unless you’re involved
• The business has momentum, but not enough predictability
• You want your team working in a clearer, more consistent rhythm

If you’re ready for smoother operations, fewer bottlenecks, and a business that can grow without relying on you for everything, this is built for you.

We help you install the systems, clarity, and rhythm your business deserves.

⚙️ Our Process: The Chaos → Clarity Framework

The goal is simple: give you a business that runs cleanly, predictably, and without constant firefighting. Every engagement follows a clear three-phase approach that brings structure and stability to your operations.

Your business moves through three phases: Audit → Roadmap → Implementation

Each phase builds on the last to take you from reactive operations to a calm, scalable system.

1. Audit

We begin by understanding how your business really runs today. I review your tools, workflows, communication patterns, decision points, and team responsibilities. This gives us clarity on what’s working, what isn’t, and the friction points that slow everything else down.

What’s included:

• Tools and workflow analysis
• Org structure + responsibilities review
• Metrics + reporting audit
• Communication flow mapping
• Founder workload + decision bottleneck assessment

2. Roadmap

Once the audit is complete, we translate the findings into a focused 90 day operational plan. No long reports or complicated documents. Just a clear set of priorities that will remove bottlenecks, simplify execution, and support your next stage of growth.

What’s included:

• Your business’ 90-day clarity map
• Systems recommendations
• KPI dashboard outline
• Weekly operating rhythm
• Tools stack blueprint (Notion, Slack, Asana, etc.)

3. Implementation

This is where things shift. We build the systems, documentation, and rhythm your business needs to run more smoothly. Processes become clearer, handoffs get tighter, and your team starts working in a more consistent, predictable way.

What’s included:

• Systems setup + optimization
• Workflow and SOP creation
• KPI dashboard buildout
• Communication + meeting rhythm
• Team training + accountability

From there, your journey to clarity should look something like this:

What This Unlocks for You

This is how we turn your business from reactive to reliable.

Your business, finally running like it should.

About Vista Ops

Vista Ops exists to give owners and founders something they rarely get: calm, clear operations that support real growth.

I'm Matt Lee. I’ve spent the last decade working inside large organizations where structure and process are essential, and I’ve built and run smaller businesses where efficiency directly affects momentum. I understand both sides: the discipline of enterprise operations and the speed of small, scrappy teams.

Vista Ops brings these experiences together for growing service businesses that want more stability, clearer systems, and fewer fires to put out. I focus on the parts of the business that owners rarely have time to rebuild: workflows, documentation, communication patterns, accountability, and the tools that shape day-to-day execution.

The goal is simple. You get tighter operations, more predictability, and a business that scales without relying on constant oversight from the founder.

What You Get with Vista Ops

Working together gives you the systems, structure, and clarity needed for a more predictable and scalable business. You receive:

Operational clarity

A clear understanding of how your business currently runs and where friction is coming from.

A focused operational plan

A practical, prioritized roadmap designed to remove bottlenecks and strengthen your operational foundation.

Structured workflows and documentation

Clear, usable processes, SOPs, and role expectations that improve consistency and accountability.

Tool and system optimization

Cleanup, alignment, or consolidation of your current tools so your team uses them consistently and effectively.

Smart automation

Light, targeted automation that reduces manual work and helps work move without adding complexity.

Stronger team rhythm

A consistent cadence for communication, accountability, and updates that keeps work moving without stalling.

Visibility and insight

Simple dashboards or tracking systems that help you understand progress at a glance.

Hands-on operational support

Guidance, implementation, and leadership so improvements stick and the business runs with more stability.

Based in Los Angeles | Working with clients worldwide.

FAQs

Next Step

→ 🗓️  Book Your Free Ops Audit Call

Bring your top bottlenecks and leave with 3 clarity levers you can use now

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